Frequently Asked Questions

Pedaling through your curiosities – here are answers to the questions our wheel wizards hear most often.

Our turnaround time depends on the complexity of the repair and our current workshop load. Simple fixes like flat tires or brake adjustments can often be completed within 1-2 hours. More comprehensive services might take 1-3 days. During peak season (spring and summer), wait times may be slightly longer. We always provide a time estimate when you drop off your bike, and for urgent situations, we offer express service options at an additional fee.

Absolutely! We stand behind our craftsmanship. All our repairs come with a 30-day warranty covering any issues related to the work we've performed. New parts installed during repairs carry the manufacturer's warranty (typically 6-12 months). If your bike doesn't perform as expected after our service, wheel it back in, and we'll make it right – no questions asked. We believe your bike should roll out of our shop better than when it rolled in.

Our standard tune-up is like a spa day for your bicycle. It includes adjusting brakes and gears for optimal performance, lubricating the chain and drivetrain, inspecting and tightening all bolts and bearings, truing wheels for straightness, checking tire pressure, and a thorough safety inspection. We'll also clean the frame and components to remove dirt and grime. It's the perfect refresh to keep your ride smooth and extend your bike's lifespan. For older bikes or those needing extra TLC, consider our premium tune-up, which goes even deeper.

While we welcome wheel warriors who drop in with urgent repairs, scheduling an appointment guarantees your spot in our service queue. During busy seasons, same-day service for walk-ins isn't always possible. For the most efficient experience, we recommend booking through our online scheduler or calling ahead. That said, our quick-fix station is always available for minor adjustments like tire inflation or quick bolt tightening – no appointment necessary for these 5-minute fixes.

Vintage bikes are our passion projects! Our senior mechanics specialize in breathing new life into classic steeds, from penny-farthings to 1980s Schwinns. While replacement parts for vintage models can be challenging to source, we maintain connections with specialty suppliers and can often fabricate custom solutions for irreplaceable components. The same goes for unusual bikes – recumbents, cargo bikes, tandems, or custom builds. Bring us your two-wheeled curiosity, and we'll approach it with the specialized knowledge and care it deserves.

Repair costs vary widely depending on what your bike needs. Minor adjustments might range from $20-45, while a standard tune-up typically costs $75-95. More extensive overhauls can range from $150-300 depending on components requiring replacement. We always provide a detailed estimate before beginning work, and you'll approve any additional costs that might arise during repair. We're committed to transparent pricing—no surprise bills when you pick up your freshly repaired ride. Check our services page for our current price list for common repairs.

Yes, our repair van brings the workshop to your doorstep! For a flat fee of $35 plus the cost of repairs, our mobile mechanic will travel to your home, office, or even trail parking lot within a 15-mile radius of our shop. This service is perfect for those with tight schedules or transportation limitations. Most common repairs can be performed on-site, though complex jobs requiring specialized equipment might still need a shop visit. Mobile services are available Tuesday through Saturday by appointment only – book at least 48 hours in advance through our website or phone.

Your bike will thank you for these simple maintenance habits: Clean your chain and apply lubricant every 100-200 miles or after riding in wet conditions. Check tire pressure weekly (proper PSI is usually written on the sidewall). Wipe down your frame after muddy rides. Listen for unusual noises – they're often early warning signs of developing issues. Store your bike indoors or under cover. For more ambitious home mechanics, we offer monthly maintenance workshops where we teach basic adjustment skills. Even with diligent home care, we recommend professional tune-ups at least annually or every 1,000-2,000 miles.

Absolutely! We specialize in breathing new life into beloved older frames with modern component upgrades. Whether you're looking to convert to electronic shifting, upgrade to hydraulic disc brakes, or install a dropper post on your trail companion, we can assess compatibility and recommend the best upgrades for your riding style and budget. While not every modern component will fit every older frame (especially with changing standards), our expertise lies in knowing what works together. We particularly enjoy converting vintage steel frames into contemporary all-road machines – the perfect blend of classic aesthetics and modern performance.
Qoxavoo Bicycle Workshop

The Wheel Whisperers of Qoxavoo

When bicycles break down, they don't just stop working—they lose their voice, their spirit. At Qoxavoo, we've been listening to what bicycles try to tell us since we first opened our doors. What began as a humble repair shop tucked between city buildings has blossomed into a sanctuary for two-wheeled companions in need of revival.

Our journey started with a simple toolbox and an unquenchable passion for bringing mechanical marvels back to life. Now, we're proud to be known as the bicycle healers who can diagnose a problem from the subtlest of sounds—like physicians with stethoscopes pressed against frames instead of chests.

Our Mission & Values

We believe bicycles aren't merely vehicles—they're freedom embodied in metal and rubber. Our mission transcends mere repairs; we're dedicated to extending the life stories of these magnificent machines, ensuring each one continues its journey with renewed purpose and resilience.

Mechanical Poetry

Every gear shift, every pedal revolution should feel like a verse in a perfectly composed poem.

Environmental Stewardship

By extending bicycle lifespans, we're keeping more wheels turning and fewer in landfills.

Transparent Craftsmanship

We work with open workshop doors, letting our hands demonstrate what our words promise.

Rider Education

Knowledge shared is a journey improved—we teach as we repair.

Qoxavoo Bicycle Repair Experts

The Soul of Our Workshop

Walk into Qoxavoo and your senses awaken—the earthy aroma of chain lubricant mingles with the metallic whisper of tools finding their purpose. Our team doesn't just work here; they channel their cycling devotion through fingertips that have memorized the anatomy of countless bicycle breeds.

Unlike assembly-line operations, we treat each repair as a bespoke restoration. From vintage cruisers with stories etched into their paint to cutting-edge carbon frames that slice through air like whispers, we approach every bicycle with reverence for its design and respect for its rider.

The Qoxavoo difference isn't just in our technical expertise—though we pride ourselves on that—but in our understanding that when we repair a bicycle, we're really repairing someone's daily joy, their escape, their trusty companion through city streets and country roads. We don't just fix bikes; we revitalize relationships between riders and their mechanical soulmates.

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